Stuck after Clicking on "INSTALL FydeOS" on Surface Pro 6

:pushpin:Question Description

Have you searched the community for related issues?

  • No similar issues found.

Please describe the problem you’ve encountered in detail:

  • Description:
    Having trouble installing Fydeos on my Surface Pro 6, wondering if anyone can help.

I’ve disabled Secure Boot and Boot to USB, After pressing Install instead of trying. It seems to be stuck in the Please Wait…and nothing loads up. At the screen where you choose to TRY FydeOS or INSTALL FydeOS. I clicked Install and it just stuck in the Please Wait Screen

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: i7 8th Gen?
    • Graphics Card(Please specify if there’s a discrete graphics card): Intel HD630
    • RAM: 8GB
    • FydeOS Version: Latest?
  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.