Black screen on Acer Nitro 5

I’ll tell you everything from the beginning, the first startup took 30 minutes to load and even showed the system screen, but it was very slow most likely because of usb 2.0, because I had not installed the system, I was able to log in to my account, but I could not open any application.
The second startup the system started, I entered the password, and I was not able to enter any application, the system just hung up. The third startup was about 1-2 months later with a different version of the system.
The third run, the image fydeos, then did not start, could only go to the terminal on ctrl + alt + f3.
The fourth run did not change anything.
The fifth run was about half a year after the fourth no more results than the fourth, but on this one I had already figured out to use the usb 3.0 port on the laptop
Specifications: ryzen 5 3550H 8 (at 5 run 16) gigabytes of RAM, Vega 8 and rx 560X heard that in version 15 someone started to work, but it is 16 and I have nothing works. I do not know the version of the system up to five run