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About the question you’re submitting
Q: Why fydeos won’t wake up after goes in sleep mode In HP 15Q-DS0029TU ?
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Detailed descriprition
(1) Specific configuration and firmware version
- CPU: Core i5 - 7200U 7th Generation
- GPU: Intel HD 620
- RAM: 8 GB DDR4-2133 SDRAM (1 x 8 GB)
- FydeOS Version: 16.1
we have seen this issue in some devices; it’s largely due to the incompatibility induced by the power management chip in the motherboard. at this moment we can only introduce a workaround to combat this issue by disallowing your device go to into a deep (S3) level of sleep.
The workaround is already in the v16.1 image, we will publish a KB article these days to instruct users how to utilise it (it’s still a command line tool at the moment unfortuantely.)