Touchscreen Issues - Surface Pro 7

:pushpin:Question Description

Have you searched the community for related issues?

  • [X] No similar issues found.

Please describe the problem you’ve encountered in detail:

  • Description:
    I have a MS Surface Pro 7. I downloaded the image for the Surface Pro 7 from the Fydeos site.

I installed the OS to the ssd. Everything seems to be working fine. Except the touchscreen only works intermittently. Touch will only register about 30-40% of the time. It’s really frustrating.

Touchscreen works in Windows and on Ubuntu (with surface kernel) without a problem.

Any thoughts on what I should do? Thanks

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: Intel Core i5-1035G4
    • Graphics Card(Please specify if there’s a discrete graphics card): Intel Integrated
    • RAM: 16 Gb
    • FydeOS Version: FydeOS v17.0 (Surface Pro 7 release version) Platform 15437.44.17.4 (64-bit)
  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.


I’ve been using the surface as is… And I’ve noticed that if I use my thumb, it works most of the time.

I don’t know if that means that the issue is with registering smaller touches (like the tip of my index finger).

I don’t see any option where you can adjust or calibrate the touchscreen in the OS or the bios.

BTW, the touchscreen works perfectly in the BIOS as well.


Please read the release note.

1 Like

Thanks for the response. I guess I will be using my thumbs for now.