Couldn't find FydeOS account even though I made one

Support & help
1

I created an account, but when trying to login to it with phone or email, it just says that it can’t find a FydeOS account. Same with the forgot password. If I press the sign up button, I get sent to a sign up page where a China phone number is the only option, which I don’t have.

However, if I press the + button and choose “other countries or regions” it takes me to a new sign in page, and putting in my login takes me to the account page but actually doesn’t sign me in.

What do I need to do here? Thanks

2

Use google account instead? try openfyde maybe?

3

Tried a XDA guide for google accounts and i still get the fydeos login when adding a new user

5

Did you download the image from https://fydeos.io? Apparently, you are using the .com version.

1 Like
6

I downloaded the image from the pinned FydeOS historical releases

7

So you’re using the historical version? The historical versions are out of maintenance and may have problems that can’t be fixed now. Please use the new release.

8

It appears there was a server mismatch. You account was regestered at fydeos**.io**, their international server. However, when you tried to log in on fydeos**.com**, it wasn’t recognized as this is their +86 server. To resolve this issue, simply replace “.com” with “.io” in the URL bar, and you should be able to access your account as intended.