Problem with wifi

I just entered the first section or “welcome to fydeos 17” and when I clicked “get started” it said connect to network, I tried to connect to wifi, but the wifi won’t turn on, even pressing it has no reaction

, when I tried to enter the wifi manually with ssid name and security, then at the bottom when I clicked connect there was a red text that said “error configuring network”, i swear the ssid and pass is 100% same, I tried using an ethernet cable and it doesn’t show up at all, even though bluetooth and others work

Whats yours?