Display problems in Guest Mode

Support & help
1

:pushpin:Question Description

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Please describe the problem you’ve encountered in detail:

  • Description:

Hi, on a raspberry Pi 400 with FydeOS, there are big display problems after being logged as a Guest User. All the buttons located at the bottom right side and the one for the App launcher on the left side causes screen flickering and jumping so it’s imposible to select any of the functionalities !
The problem is the same with the latests versions of Chromium OS for Raspberry pi 400 and the new Raspberry pi 5 (8gb).
These problems only occur in guest mode but not when you are logged with a google account.
Thank you for your help.

:computer:System & Device Information

  • Hardware & System Configuration: Raspberry pi 400

    • Processor:
    • Graphics Card(Please specify if there’s a discrete graphics card):
    • RAM: 4gb
    • FydeOS Version: 17.1

  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.

2

Yep, known issue now. Thanks for the heads up and we will resolve it in the coming release. In the meantime, create a local account to use as a Guest.

3

Hi,

Thank you for your answer and support. I’ll waiting for the coming release.

Best regards.