Spotify refuses to open in the web app, it allways says "Playback of protected content is not enabled."

Support & help
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1

:pushpin:Question Description

Have you searched the community for related issues?
No, but i have tried getting help from tech support Discord servers
Please describe the problem you’ve encountered in detail:

  • Description:

The spotify web app allways says “Playback of protected content is not enabled.” but here is the weird thing, when im trying to anable the content id protect flag in chrome on the open.spotify.com page it refuses to go from “deny” to “allow”

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: AMD Ryzen 5 3500U with Radion Vega 8 Graphics
    • Graphics CardVega 8 IGPU
    • RAM: (1x4 solidered, 2666mhz ddr4) (1x8 sodimm 2666mhz ddr4)
    • FydeOS Version:FydeOS v17.1 (FydeOS unlicensed version) Platform 15437.74.17.4 (64-bit)

  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:

(uploaded text file)

chromium02-16-24-04-01.txt (590.4 KB)

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I really appreciate it but how can new fyde OS users know that you need a chromium addom file to use “Protected ID content” ?

4

Some users will independently read the Help Center documentation. Some users will go to the community, telegram group, or Discord for help and someone like me will reply.

5

If you search Spotify in community first, you don’t need to post.

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Chromium: Version 126.0.6478.191 (64-bit)
Platform: 15886.67.19.12 (Release Build v19.0) stable-channel amd64-fydeos-io
Channel: stable-channel
Firmware Version:
ARC Enabled: true
ARC: 11931109
Enterprise Enrolled: false
Developer Mode: false

In my case, I can launch Spotify app and also on the web browser, login to my account BUT when click on the specify songs, it just won’t PLAY…confused.

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Settings- fydeos settings- enable widevine

1 Like
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1 Like
9

Thanks. Issue solved.

10

Thanks! Issue solved.