Not booting anymore after update

Support & help
1

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  • Description:
    Recent update via os upgrade doesn’t boot now. PC was working fine before. I don’t know how to reinstall without wiping whole entire files on disk?

    Now I’m using thoriumos Live USB and it does boot but fydeos boot is not working

    I did manage to get to boot fydeos grub but now I can’t figure out how to get there anymore, and seems to not work anyway, still black screen booting.

    I thought verity A or B would take over if the new update image wouldn’t boot?

    Maybe I should just backup files and wipe whole disk again? I’m not sure why it doesn’t boot anymore.

:computer:System & Device Information

  • Hardware & System Configuration: Mele Quieter 3c

    • Processor: Intel Celeron N5105
    • Graphics Card(Please specify if there’s a discrete graphics card): Intel UHD
    • RAM: 8gb + 256 storage
    • FydeOS Version: R114 to R120 (both after 2018 intel iris versions)

  • Relevant System Logs:

    Don’t know if this helps??
    Screenshot 2024-03-24 9.17.49 PM

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Maybe I’ll just reinstall and backup encrypted.block and put it back in install and see?

Edit: Flashed usb drive with rufus fydeos v18 nothing works, why does v17 work but now v18 not anymore? Why does v18 break? I will try balena etcher

Edit: Still doesnt work with balena, and v17 works fine, i just tried it.

Edit: Ok im just going to put v17 back on it, im not going to try messing with v18 it just wasnt built that way unfortunately to work for my pc

2

Our apologies that v18 doesn’t work for you. This is rare.

Have you had v17 reinstalled successfully? If so it’d be of great help if you submit a feedback to us and include all the logs and metrics, we will take a look.

We are aware that some Jasper Lake devices may pose some glitches, but non-booting and black screen is definitely off the chart.

3

468B916C-5CFA-4E2E-977A-DAB418ECBCAE

I just made a feedback after reinstalling

4

Flash that Fydeos 18 img on an external HDD not USB…
But how did you manage to get out your data of the previous system?

5

I couldn’t get back my data as my usb drive got corrupted after I reinstalled fydeos, I am on a clean fydeos install with some cloud file backups.

I knew that “encrypted.block” and “encrypted.key” are what has the data (and decryption key?) on chromiumos (and fydeos). Both are files in one of fydeos partitions.