Backup failed

Support & help
,
1

:pushpin:Question Description

Have you searched the community for related issues?

  • [X ] No similar issues found.

Please describe the problem you’ve encountered in detail:

  • Description:
    Hi, The Backup failed. It used to work before, at least on 17.1

:computer:System & Device Information

surface pro 5

  • Hardware & System Configuration:

    • Processor:
    • Graphics Card(Please specify if there’s a discrete graphics card):
    • RAM:
    • FydeOS Version:
      18.0

  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:
      see screenshot

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.

Screenshot 2024-05-01 22.48.51
Screenshot 2024-05-01 22.48.511740×1072 257 KB

2

Did you switch to developer mode?

3

It looks like there is a problem with one of the files in Microsoft Skydrive during the backup process. You can try uninstalling Skydrive and backing up again.

4

That did the trick. Thx