Crunchyroll displays white screen when playing video

Support & help
1

:pushpin:Question Description

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Please describe the problem you’ve encountered in detail:

  • Description: Since the update to FydeOS v18 whenever I try to watch a video on Crunchyroll the screen will turn white. The video will continue to play on the background as I can still listen to the audio and can pause and unpause the video with the space bar. There are no issues when browsing the catalog, it is only when playing a video.
    I don’t have this issue watching videos on Youtube. Previously I didn’t had any issues with Crunchyroll on FydeOS 17 and this only started happening after it updated to 18. I also have Widevine enabled.
    I already tried clearing Chromium browsing history and cache and also did a clean install and the issue still persists.

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: Rockchip RK3588S
    • Graphics Card(Please specify if there’s a discrete graphics card): OrangePi 5 discrete graphics card.
    • RAM: 8 GB
    • FydeOS Version: 18

  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details: Not sure which part of the logs are useful so attaching file and pasting a snippet here
2024-05-19T17:02:09.494096Z INFO kernel: [    2.882132] rockchip-vop2 fdd90000.vop: Adding to iommu group 17
2024-05-19T17:02:09.494098Z DEBUG kernel: [    2.884897] dw-dp fde50000.dp: GPIO lookup for consumer hpd
2024-05-19T17:02:09.494100Z DEBUG kernel: [    2.884901] dw-dp fde50000.dp: using device tree for GPIO lookup
2024-05-19T17:02:09.494102Z DEBUG kernel: [    2.884910] of_get_named_gpiod_flags: can't parse 'hpd-gpios' property of node '/dp@fde50000[0]'
2024-05-19T17:02:09.494104Z DEBUG kernel: [    2.884916] of_get_named_gpiod_flags: can't parse 'hpd-gpio' property of node '/dp@fde50000[0]'
2024-05-19T17:02:09.494106Z DEBUG kernel: [    2.884920] dw-dp fde50000.dp: using lookup tables for GPIO lookup
2024-05-19T17:02:09.494110Z DEBUG kernel: [    2.884923] dw-dp fde50000.dp: No GPIO consumer hpd found
2024-05-19T17:02:09.494117Z INFO kernel: [    2.887994] rockchip-vop2 fdd90000.vop: [drm:vop2_bind] vp0 assign plane mask: 0x5, primary plane phy id: 0
2024-05-19T17:02:09.494119Z INFO kernel: [    2.888002] rockchip-vop2 fdd90000.vop: [drm:vop2_bind] vp1 assign plane mask: 0xa, primary plane phy id: 1
2024-05-19T17:02:09.494121Z INFO kernel: [    2.888008] rockchip-vop2 fdd90000.vop: [drm:vop2_bind] vp2 assign plane mask: 0x140, primary plane phy id: 6
2024-05-19T17:02:09.494123Z INFO kernel: [    2.888014] rockchip-vop2 fdd90000.vop: [drm:vop2_bind] vp3 assign plane mask: 0x280, primary plane phy id: 7
2024-05-19T17:02:09.494125Z INFO kernel: [    2.888091] rockchip-vop2 fdd90000.vop: [drm:vop2_create_crtc] Esmart0-win0 as cursor plane for vp0
2024-05-19T17:02:09.494132Z INFO kernel: [    2.888165] rockchip-vop2 fdd90000.vop: [drm:vop2_create_crtc] Esmart1-win0 as cursor plane for vp1
2024-05-19T17:02:09.494134Z INFO kernel: [    2.888233] rockchip-vop2 fdd90000.vop: [drm:vop2_create_crtc] Esmart2-win0 as cursor plane for vp2
2024-05-19T17:02:09.494136Z INFO kernel: [    2.888297] rockchip-vop2 fdd90000.vop: [drm:vop2_create_crtc] Esmart3-win0 as cursor plane for vp3
2024-05-19T17:02:09.494138Z WARNING kernel: [    2.888313] [drm] failed to init overlay plane Cluster0-win1
2024-05-19T17:02:09.494140Z WARNING kernel: [    2.888317] [drm] failed to init overlay plane Cluster1-win1
2024-05-19T17:02:09.494142Z WARNING kernel: [    2.888320] [drm] failed to init overlay plane Cluster2-win1
2024-05-19T17:02:09.494148Z WARNING kernel: [    2.888324] [drm] failed to init overlay plane Cluster3-win1
2024-05-19T17:02:09.494150Z INFO kernel: [    2.898719] rockchip-drm display-subsystem: bound fdd90000.vop (ops 0xffffffc0090b7cb8)
2024-05-19T17:02:09.494152Z DEBUG kernel: [    2.898796] dwhdmi-rockchip fde80000.hdmi: GPIO lookup for consumer enable
2024-05-19T17:02:09.494154Z DEBUG kernel: [    2.898799] dwhdmi-rockchip fde80000.hdmi: using device tree for GPIO lookup
2024-05-19T17:02:09.494156Z DEBUG kernel: [    2.898814] of_get_named_gpiod_flags: parsed 'enable-gpios' property of node '/hdmi@fde80000[0]' - status (0)
2024-05-19T17:02:09.494158Z DEBUG kernel: [    2.898824] gpio gpiochip4: Persistence not supported for GPIO 14
2024-05-19T17:02:09.494164Z DEBUG kernel: [    2.898829] dwhdmi-rockchip fde80000.hdmi: GPIO lookup for consumer hpd
2024-05-19T17:02:09.494166Z DEBUG kernel: [    2.898831] dwhdmi-rockchip fde80000.hdmi: using device tree for GPIO lookup
2024-05-19T17:02:09.494168Z DEBUG kernel: [    2.898838] of_get_named_gpiod_flags: can't parse 'hpd-gpios' property of node '/hdmi@fde80000[0]'
2024-05-19T17:02:09.494170Z DEBUG kernel: [    2.898844] of_get_named_gpiod_flags: can't parse 'hpd-gpio' property of node '/hdmi@fde80000[0]'
2024-05-19T17:02:09.494172Z DEBUG kernel: [    2.898848] dwhdmi-rockchip fde80000.hdmi: using lookup tables for GPIO lookup
2024-05-19T17:02:09.494174Z DEBUG kernel: [    2.898850] dwhdmi-rockchip fde80000.hdmi: No GPIO consumer hpd found
2024-05-19T17:02:09.494179Z INFO kernel: [    2.899134] dwhdmi-rockchip fde80000.hdmi: registered ddc I2C bus driver
2024-05-19T17:02:09.494181Z INFO kernel: [    2.899563] rockchip-drm display-subsystem: bound fde80000.hdmi (ops 0xffffffc0090c7568)
2024-05-19T17:02:09.494183Z INFO kernel: [    2.899632] rockchip-drm display-subsystem: bound fde50000.dp (ops 0xffffffc0090ca380)
2024-05-19T17:02:09.494185Z WARNING kernel: [    2.899968] rockchip-drm display-subsystem: failed to parse loader memory
2024-05-19T17:02:09.494187Z INFO kernel: [    2.900450] [drm] Initialized rockchip 3.0.0 20140818 for display-subsystem on minor 0
2024-05-19T17:02:09.494189Z INFO kernel: [    2.903506] dw-hdmi-qp-hdcp dw-hdmi-qp-hdcp.3.auto: dw_hdcp_qp_hdcp_probe success
2024-05-19T17:02:09.494191Z INFO kernel: [    2.905862] brd: module loaded
2024-05-19T17:02:09.494196Z INFO kernel: [    2.907659] loop: module loaded
2024-05-19T17:02:09.494199Z INFO kernel: [    2.907791] lkdtm: No crash points registered, enable through debugfs
2024-05-19T17:02:09.494201Z INFO kernel: [    2.907956] system_heap: orders[0] = 6
2024-05-19T17:02:09.494203Z INFO kernel: [    2.907960] system_heap: orders[1] = 4
2024-05-19T17:02:09.494205Z INFO kernel: [    2.907964] system_heap: orders[2] = 0
2024-05-19T17:02:09.494207Z WARNING kernel: [    2.909731] rockchip-spi feb20000.spi: no high_speed pinctrl state
2024-05-19T17:02:09.494212Z DEBUG kernel: [    2.909738] rockchip-spi feb20000.spi: GPIO lookup for consumer ready
2024-05-19T17:02:09.494214Z DEBUG kernel: [    2.909741] rockchip-spi feb20000.spi: using device tree for GPIO lookup
2024-05-19T17:02:09.494216Z DEBUG kernel: [    2.909750] of_get_named_gpiod_flags: can't parse 'ready-gpios' property of node '/spi@feb20000[0]'
2024-05-19T17:02:09.494218Z DEBUG kernel: [    2.909756] of_get_named_gpiod_flags: can't parse 'ready-gpio' property of node '/spi@feb20000[0]'
2024-05-19T17:02:09.494220Z DEBUG kernel: [    2.909760] rockchip-spi feb20000.spi: using lookup tables for GPIO lookup
2024-05-19T17:02:09.494222Z DEBUG kernel: [    2.909763] rockchip-spi feb20000.spi: No GPIO consumer ready found

logs.txt (265.8 KB)

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2

It’s a web or android app?

3
4

It is on the web, using the Chromium browser.

5

Followed the guide but I am still facing the same issue. Any other suggestions?

6

Could you please share a link to download FydeOS 17 for Orange Pi 5? I searched in the website and the forums, but couldn’t find the link for Orange Pi, I only was able to find the ones for PC. Thanks.

7

https://download.fydeos.io/FydeOS_for_You_OrangePi5family_v17.0-io.run

1 Like
8

Downgrading to FydeOS 17 fixed the issue. Now I’m able to play videos from Crunchyroll. Thanks for sharing the link.