Having trouble installing

Support & help
,
1

:pushpin:Question Description

Have you searched the community for related issues?

  • [ ] Yes, but none have helped.

Please describe the problem you’ve encountered in detail:

  • Description: I am trying to flash the .img file with Balena Etcher, it seems to create 11 different partitions, and when I try to boot it, it gets stuck at “Booting the kernel.”

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: Intel Celeron N4020
    • Graphics Card(Please specify if there’s a discrete graphics card): Integrated Intel UHD Graphics
    • RAM: 4GB DDR4-2400 (1x4gb)
    • FydeOS Version: 18.0-SP1 (Have tried both regular and Iris editions)

  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details: None

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.