FydeOS 18 not Booting after updating from FydeOS17.1

:pushpin:Question Description

Have you searched the community for related issues?

  • [X] No similar issues found.

Please describe the problem you’ve encountered in detail:

  • Description:
    After paying to update from FydeOS 17.1 to FydeOS 18, the update was successfully installed and asking for a “Reboot”. When I hit the reboot button, my laptop was stuck in the bootloop. After a few minutes, I long pressed the Power Button to force shutdown and then tried to reboot it again but no luck.

I have to clean install the FydeOS 17.1 again and have manually turned off the update feature. I will be adding the log file of my current system.

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: AMD Ryzen 5 3500U
    • Graphics Card(Please specify if there’s a discrete graphics card): AMD Radeon Vega 8 Mobile
    • RAM: 20GB
    • FydeOS Version: 17.1
  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:
      Log.txt (106.5 KB)

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.