Is the Acer Chromebook R11 supported?
Have you searched the community for related issues?
- [ Yes] No similar issues found.
Please describe the problem you’ve encountered in detail:
Four problems:
- downloaded fydeOS 18.1 and checked the SHA256. All OK. I used
balenaEtcher-1.19.21 to create the bootable USB. Did not work. Got and error. created the USB with RUFUS and would not boot. Install instruction said to use balenaEtcher 1.18.11 or RUFUS. I downgraded to Etcher 1.18.11 and fydeOS 18.1 USB was created and booted. - The keyboard was not recognized during the install process. I had to use the on screen keyboard. Could not find a way to enable it. Keyboard works with ChromeOS Flex.
- The internal speaker did not work. Did not work with ChromeOS Flex either. Did work with Linux Mint XFCE.
- Microphone did not work on Google website. Got not connected to internet message.
System & Device Information
-
Acer Chromebook R11 C738T2002
- Intel Celeron N3060
- Intel HD Graphics 400
- 4 GB 32 GB Flash drive
- FydeOS Version 18.1 3-7 GEN
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Relevant System Logs:
- Did not collect logs. No keyboard. Screen keyboard a pain.
Here’s what did work. Camera, Sound via Bluetooth speaker, Mouse, Touchscreen.
Here’s what did not work. Keyboard, Microphone, internal speakers.
Since there was no keyboard support, I reinstalled Chrome OS Flex. Will try again later.
Unless you have a fix for the keyboard, mic and speakers.
Everything works on ChromeOS Flex except the speakers (I use a Bluetooth speaker with Flex).