Support for Ultra 7 155H (meteor lake CPUs)

Support & help
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1

:pushpin:Question Description

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Please describe the problem you’ve encountered in detail:

  • Description: black screen when installing fyde os. do you already have support for 14th gen (meteor lake cpus)?

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: Ultra 7 155H
    • Graphics Card(Please specify if there’s a discrete graphics card): intel ARC iGPU
    • RAM: 32GB
    • FydeOS Version: I’ve tried both 18 and 19

  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:

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2

no
its too new
use 13-gen or earlier
ultra is a new one:(

3

yes

Processor: Ultra 9 185H
Graphics Card: intel ARC iGPU
RAM: 32GB
FydeOS Version: I’ve tried both 18 and 19

4

I’m having the same issue with the Core Ultra 7 155H processor. It’s listed under the web page https://fydeos.io/help/knowledge-base/installation-guides/fydeos-for-pc/fydeos-for-pc-variant/ as being compatible with Intel Modern variant, but I’ve had no luck booting it. I verified the USB boot drive by using it with another laptop with an older CPU. Since it’s listed as a compatible processor, could someone please provide the brand and model of the tested laptop? Then we may be able to identify other factors, such as brand, BIOS, graphics card, etc.

My laptop specs:
CPU: Intel Core Ultra 7 155H
Memory: 16 GB DDR5
Graphics: Intel Arc
SDD: WD PC SN740 SDDPNQD-1T00-1127 (NVMe PCI-E) 1 TB
Model: Huawei Matebook 14 (2024)