Fydetab Duo LTE module - not working with FydeOS v19.0-SP1

Fydetab Duo
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1

A few Fydetab Duo users have purchased the Fydetab Duo LTE Module (Quectel EM05) from Fyde but after installing it found that they are not able work with FydeOS v19.0-SP1.

The module is well recognised by the system and the Mobile Data connection function is available on FydeOS to be used but when inserting a SIM card it keeps trying to connect (panel mobile connection indicator shows it’s trying) but it always ends up failing and gives up without any error.

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One user reported it to Fyde team and they seem to have ackowledged the issue:

…based on our testing and thorough analysis, we’ve discovered an issue with the APN file configuration on the latest FydeOS version on Fydetab. The system is unable to automatically obtain and utilize the APN profile, resulting in an error. We’ll investigate this matter after the Chinese New Year holiday. Thank you for bringing this to our attention.

2

Also I had the issue that I turn it on the my sim card is inserted. One time it works but then I have same error.

3

Hi! FydeOS released recently the latest update to FydeOS v19.0-SP4 which should resolve the LTE module issues. Have you updated to it already? Try it and let us know if it resolved the issue for you.

4

Maybe I already have it installed or maybe it’s my sim card or it’s Germany :roll_eyes:.