Hi all,
Wonder if you can help please.
Unable to switch between two Google user accounts.
On Chrome OS or Chrome OS Flex, I can log in two user accounts and switch between them using CTRL+ALT+, .
On FydeOS, I have added the main user A. I have then logged out and from the login screen added a second user B. These are both Google accounts, not local.
I can log into A or B, log out, and log into the other account. This works in either order and there is no issue signing into either account.
If I log into account A or B, click “shelf > power > account > sign in another user” and then type in the password for the other user and press submit, after entering the password the screen will hang and the second account will not log in. After around 30 seconds the password field will be blank again and I must click Cancel to return to the logged in user desktop.
If I sign out of the logged in user account and then sign into the second account, the second account will log in, but I am then unable to sign in to the other account from within the second account.
I have completed a Powerwash and the issue remains.
I am looking to be able to log into and switch between the two accounts without signing out.
Is this a known issue or any way to resolve it?
Thanks
System info:
FydeOS for PC (Modern Intel), v20.0, Non-commercial Edition Platform 16093.91.20.17 Chromium 132.0.6834.206
ThinkPad T560, Intel(R) Core™ i5-6200U CPU @ 2.30GHz (4 threads, 2.80GHz). 16GB RAM
Logs:
When I try to sign into a second user from within the other account.
Attempt 1
2025-04-28T18:28:02.310686Z INFO session_manager[33118]: INFO session_manager: [device_identifier_generator.cc(145)] Re-enrollment key missing!
2025-04-28T18:28:02.310707Z INFO session_manager[33118]: INFO session_manager: [device_identifier_generator.cc(146)] Stable device secret missing!
2025-04-28T18:28:02.310716Z INFO session_manager[33118]: INFO session_manager: [device_identifier_generator.cc(148)] Machine serial number missing!
2025-04-28T18:28:02.310725Z WARNING session_manager[33118]: WARNING session_manager: [device_identifier_generator.cc(265)] No device identifiers available, no state keys generated
2025-04-28T18:28:02.310810Z ERR session_manager[33118]: ERROR session_manager: [device_identifier_generator.cc(325)] No stable device secret available.
2025-04-28T18:28:02.310822Z ERR session_manager[33118]: ERROR session_manager: [dbus_util.cc(13)] CreateError(…): Domain=dbus, Code=org.chromium.SessionManagerInterface.InitMachineInfoFail, Message=Missing parameters.
2025-04-28T18:28:02.334582Z INFO cryptohomed[1194]: AuthSession: started with is_ephemeral_user=0 intent=decrypt user_exists=1 factors=gaia(type 0 uss) verifiers=.
2025-04-28T18:28:02.415827Z INFO cryptohomed[1194]: AuthSession: invalidated.
2025-04-28T18:28:12.412437Z CRIT root[36527]: No new logout-started signal received after 10 seconds.
Attempt 2
2025-04-28T18:30:42.734881Z INFO session_manager[33118]: INFO session_manager: [device_identifier_generator.cc(145)] Re-enrollment key missing!
2025-04-28T18:30:42.734896Z INFO session_manager[33118]: INFO session_manager: [device_identifier_generator.cc(146)] Stable device secret missing!
2025-04-28T18:30:42.734904Z INFO session_manager[33118]: INFO session_manager: [device_identifier_generator.cc(148)] Machine serial number missing!
2025-04-28T18:30:42.734914Z WARNING session_manager[33118]: WARNING session_manager: [device_identifier_generator.cc(265)] No device identifiers available, no state keys generated
2025-04-28T18:30:42.734994Z ERR session_manager[33118]: ERROR session_manager: [device_identifier_generator.cc(325)] No stable device secret available.
2025-04-28T18:30:42.735009Z ERR session_manager[33118]: ERROR session_manager: [dbus_util.cc(13)] CreateError(…): Domain=dbus, Code=org.chromium.SessionManagerInterface.InitMachineInfoFail, Message=Missing parameters.
2025-04-28T18:30:42.756821Z INFO cryptohomed[1194]: AuthSession: started with is_ephemeral_user=0 intent=decrypt user_exists=1 factors=gaia(type 0 uss) verifiers=.
2025-04-28T18:30:42.874452Z INFO cryptohomed[1194]: AuthSession: invalidated.2025-04-28T18:30:52.832012Z CRIT root[37095]: No new logout-started signal received after 10 seconds.