Chromebook Keyboard Backlight and audio issues

Support & help
1

:pushpin:Question Description

Have you searched the community for related issues?

  • No similar issues found.

Please describe the problem you’ve encountered in detail:

  • Description:
    Hi all,

I successfully installed FydeOS Intel Modern 20 onto the Chromebook Pixel 2 using the Mr Chromebox firmware as per this old FydeOS Pixel 1 help video, but I have a couple of issues:

  • Sound doesn’t work through the internal speakers or the headphone jack. My solution is using Bluetooth, so that’s not the biggest deal for me.

  • My main issue is that the keyboard backlight doesn’t work. I know the Pixel 2 had an automatic backlight that you couldn’t manually turn on and off. I know the hardware is fine because when I first switch it on and go through the Mr Chromebox firmware, it works fine, but as soon as it logs into FydeOS, it turns off and never turns back on again.

Are there any solutions to these, or are they just issues to get used to?

Thanks!

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: Intel Core i5-5200U
    • Graphics Card: Intel HD Graphics 5500
    • RAM: 8GB
    • FydeOS Version: 20.0, Intel Modern

  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.