HP Notebook boots to Black Screen while attempting to install

Support & help
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1

:pushpin:Question Description

Have you searched the community for related issues?

  • [?] No similar issues found.

Please describe the problem you’ve encountered in detail:

  • Description: Alike to my prior issue, however on a new device, FydeOS when booting only results in a black screen with a single line down the middle. Attempting to use fydeOS 17, a method I was recomended a while back, the same black screen occured.

:computer:System & Device Information

Device Model 15-bs123np, HP Notebook.

  • Hardware & System Configuration:

    • Processor: Intel Core i3-5005U (2 GHz, 3 MB cache, 2 cores), 5th Generation i3
    • Graphics Card: Integrated: Intel® HD Graphics 5500
    • RAM: 4GB DDR3L-1600 SDRAM (1 x 4 GB) 1600 MT/s
    • FydeOS Version: 19, 17.1. (Intel Legacy)

  • Relevant System Logs:
    No system logs are possible for such a bug, the suspected cause is graphics-related.

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2

Use another usb. I guess it’s the problem.