Question Description
Have you searched the community for related issues?
- [ yes ] No similar issues found.
Please describe the problem you’ve encountered in detail:
- Description: There are two problems:
- As soon as I installed FydeOS, my touchpad didn’t work (except for clicks). Chrome://flags has already been run, as well as a detection check (the PC detects movements in the terminal, but doesn’t execute them), and the settings have been validated.
- My SSD (Emtec X200 1TB) isn’t recognized. It says it’s a SATAFIRM_S11 (that’s not its name at all). It works fine on Windows 11. FydeOS only offers to format it (which I don’t want; I have 300GB of data on it and no other media to transfer it to).
Thanks for your help!
System & Device Information
-
Hardware & System Configuration:
- Processor: Intel Core i3-7130U 7th Gen
- Graphics Card(Please specify if there’s a discrete graphics card): Intel HD Graphics 620
- RAM: 2 RAM sticks : 1 of 4GB and 1 of 8GB
- FydeOS Version: Platform 15886.67.19.12 ; Chromium 126.0.6478.191
-
Relevant System Logs:
- Open the Chromium browser and enter
/var/log/messages
to retrieve logs. - Log Details:
- Open the Chromium browser and enter
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