Device bugs

:pushpin:Question Description

Have you searched the community for related issues?

  • [ yes ] No similar issues found.

Please describe the problem you’ve encountered in detail:

  • Description: There are two problems:
  • As soon as I installed FydeOS, my touchpad didn’t work (except for clicks). Chrome://flags has already been run, as well as a detection check (the PC detects movements in the terminal, but doesn’t execute them), and the settings have been validated.
  • My SSD (Emtec X200 1TB) isn’t recognized. It says it’s a SATAFIRM_S11 (that’s not its name at all). It works fine on Windows 11. FydeOS only offers to format it (which I don’t want; I have 300GB of data on it and no other media to transfer it to).
    Thanks for your help!

:computer:System & Device Information

  • Hardware & System Configuration:

    • Processor: Intel Core i3-7130U 7th Gen
    • Graphics Card(Please specify if there’s a discrete graphics card): Intel HD Graphics 620
    • RAM: 2 RAM sticks : 1 of 4GB and 1 of 8GB
    • FydeOS Version: Platform 15886.67.19.12 ; Chromium 126.0.6478.191
  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.