Endless loading of Android Subsystem (known issue but fix doesn't work)

KKH · September 1, 2025, 9:19am

Question Description

Have you searched the community for related issues?

Yes, but fixes don’t seem to work

Please describe the problem you’ve encountered in detail:

Description: I installed FydeOS 20 on a Surface Go 3, using the FydeoOS For You installation for the device. The installation worked okay but when I try and enable the Android Subsystem, it gets stuck on endless loading. I know that this is a known issue and, as suggested on the relevant Help pages, I have enabled developer mode, disabled root system verification and attempted to disable discrete GPU. I do not have a NVIDIA/AMD discrete graphics card alongside an Intel integrated graphics card. I presume I shouldn’t disabled my Intel graphics card? I also installed and uninstalled GApps.
None of these attempted fixes worked. Can anyone help?

System & Device Information

Hardware & System Configuration:
- Processor:
- Graphics Card(Please specify if there’s a discrete graphics card): i915
- RAM:
- FydeOS Version: 20
Relevant System Logs:
- Open the Chromium browser and enter /var/log/messages to retrieve logs.
- Log Details:

Mayday · September 1, 2025, 9:55am

Did you install fydeos for you?

KKH · September 1, 2025, 10:09am

Yes I did. Sorry I should have made that clearer in the post. Will edit

Mayday · September 1, 2025, 11:03am

Powerwash and try again. I suspect that some necessary components failed to load.

KKH · September 1, 2025, 11:28am

I will do this if I have to but, given that this is a known issue, maybe there is a fix I haven’t yet tried.

Mayday · September 1, 2025, 5:06pm

It’s not a known issue since I use surface go 3 as well and it works fine. You need to powerwash.

KKH · September 3, 2025, 9:01am

I have now powerwashed and the sitauation is as it was before: When I try and activate the Android Subsystem I get an endlessly cycling wheel after I tick the box and press ‘Launch’. Can anyone help?