Location service not working om Surfave GO3

Support & help
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1

I have not tried everything, and changed all settings, have done multiple installs on two different devices, and still I can not get location service to work.

Meaning a can not use the automatic time zone feature or se me location on website or apps eg. Google maps.
I am talking of simple ip location not gps.

2

Since you have already tried multiple clean installs and various settings, the issue likely stems from how FydeOS (based on Chromium OS) handles IP-based geolocation services, which rely on Google’s location API.

Here are the specific areas to target for fixing IP location and automatic time zones in FydeOS:

  1. Enable System-Wide Location via Wi-Fi

Even without GPS, FydeOS must be explicitly allowed to use Wi-Fi and mobile networks to estimate your position.

  • Settings Path: Go to Settings > Advanced > Date and time.
  • Configuration: Select Time zone > Set automatically.
  • Crucial Toggle: Ensure “Use Wi-Fi or mobile networks to determine location” is selected. If this is off, the system will not attempt to fetch your IP-based location for the time zone.

[image]FydeOS +1

  1. Browser-Level Permissions (Chromium)

If websites like Google Maps cannot see you, the browser’s default permission might be blocking the request.

  • Default Setting: Open Chromium > Settings > Privacy and security > Site settings > Location.
  • Requirement: Ensure “Ask before accessing” is enabled.
  • Specific Site Fix: On a site like Google Maps, click the Lock/Info icon to the left of the URL and ensure “Location” is set to Allow.

[image]FydeOS +4

  1. Android Subsystem Sync

If you are trying to use location within Android apps (like the Maps app), you must enable location within the Android Settings container, which is separate from the main FydeOS settings.

  • Steps: Open the Android Settings app (often found in your App Launcher) > Security & location > Location.
  • Mode: Set the location mode to “High accuracy” (which uses Wi-Fi/Network/IP).

[image]FydeOS +3

  1. Known Conflict: VPNs and Proxies

IP-based location relies on your public IP address matching a known database.

  • VPNs: If you are using a VPN, the system will see the VPN server’s location, not yours. This often causes the “Automatic Time Zone” to fail or jump to a different country.
  • DNS: Ensure you are not using a custom DNS (like 8.8.8.8) that might be interfering with local geolocation requests.

[image]FydeOS +1

  1. Hardware Compatibility

On some non-mainstream PC hardware, the Wi-Fi driver may not properly report the necessary SSID data to Google’s location services.

  • If your Wi-Fi card is not fully supported by the Linux kernel used in FydeOS v21, IP geolocation may fail entirely.
  • Test: Check if the location works when connected via Ethernet versus Wi-Fi to see if it’s a driver-specific issue.

[image]FydeOS +2