Issues with the second NON Touch Screen taking control of main Touch Control Function preventing the Main Touch Screen from working

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:pushpin:Question Description

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Please describe the problem you’ve encountered in detail:
When i first installed the Fyde Slim OS, the touch screen stopped working on first running after the install was completed.

After alot of testing and trying to calibrate the screen I found the Calibrations was showing on the the smaller “Customer Display” which was non touch screen.

When I unplugged the usb connection connecting and powering the smaller non touch display, i regained full touch screen control, and all was normal.

When i looked at the Display settings in settings when the smaller screen was connected it had control of the Touch and Calibration, not the main screen.

What i wanted to achieve is the main large display which is touch screen working and the extended display screen (small non touch as a second screen) displaying extended output.

I have tried the following

  • changing the order of the two screens, moving the smaller screen to both the left and right of the main.

  • Changing the second screen to primary, originally it was showing as extended.

  • Powering up the system with out it then plugging it in.

  • Description:

:computer:System & Device Information

Oxhoo Indigo 190 EPOS Touch 15" Till System with a second non toch customer facing display

  • Hardware & System Configuration:
    • Processor: Intel Celeron J1900 @ 1.99Ghz – 2.00Ghz
    • Graphics Card(Please specify if there’s a discrete graphics card): Intel
    • RAM: 4gb
    • FydeOS Version: Slim V22
  • Relevant System Logs:
    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details:

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2

This type of POS device is quite special and usually requires custom adaptation. FydeOS for PC is intended for personal use only and is not licensed for commercial use. If you have commercial requirements, please email us at [email protected] and we’ll be happy to discuss your needs.