Question Description
Have you searched the community for related issues?
- No similar issues found.
Please describe the problem you’ve encountered in detail:
- Description: I recently upgraded to FydeOS 23 on my Surface Pro 6 with the FydeOS for You image. Nothing works in fyDroid.
Tailscale crashes on launch, YouTube crashes after like 5 seconds, scrolling is choppy unlike ARCVM, and the whole system feels generally slower and less responsive.
I had no problems whatsoever on FydeOS 22 with ARCVM, so I am attributing this problem to fyDroid, which seems heavier and less compatible.
System & Device Information
-
Hardware & System Configuration:
- Processor: i5-8350U
- Graphics Card(Please specify if there’s a discrete graphics card):
- RAM: 16GB
- FydeOS Version: surface-pro6, version 150.16700.23, FydeOS 23.0
-
Relevant System Logs:
- Open the Chromium browser and enter
/var/log/messagesto retrieve logs. - Log Details:
2026-09-18T23:26:15.002927Z ERR executor-delegate[12585]: ioctl MEI connect failed: Inappropriate ioctl for device
2026-09-18T23:26:15.002938Z ERR executor-delegate[12585]: Check: Unable to connect: Inappropriate ioctl for device
2026-09-18T23:26:15.002950Z ERR executor-delegate[12585]: Check PSR status error: 5
2026-09-18T23:26:15.003279Z ERR cros_healthd[1497]: Check PSR is not working.
2026-09-18T23:26:23.939933Z INFO vm_concierge[4690]: Received request: GetVmInfo
2026-09-18T23:26:23.939973Z ERR vm_concierge[4690]: Requested VM arcvm does not exist
2026-09-18T23:26:33.939516Z INFO vm_concierge[4690]: Received request: GetVmInfo
2026-09-18T23:26:33.939558Z ERR vm_concierge[4690]: Requested VM arcvm does not exist
2026-09-18T23:26:36.474849Z NOTICE temp_logger[12683]: x86_pkg_temp:41C INT3400_Thermal:20C GEN1:38C GEN2:39C GEN5:38C GEN7:36C B0D4:41C pch_skylake:36C PL1:25.000W
2026-09-18T23:26:38.448561Z ERR dlcservice[1496]: ERROR dlcservice: [../../../../../tmp/portage/chromeos-base/dlcservice-0.0.1-r1383/work/dlcservice-0.0.1/dlcservice/dlc_service.cc:433] GetDlc(…): Domain=dbus, Code=org.chromium.DlcServiceInterface.INVALID_DLC, Message=Passed unsupported DLC=nc-ap-dlc
2026-09-18T23:26:38.448596Z ERR dlcservice[1496]: ERROR dlcservice: [../../../../../tmp/portage/chromeos-base/dlcservice-0.0.1-r1383/work/dlcservice-0.0.1/dlcservice/dlc_service.cc:247] Requested to install unsupported DLC=nc-ap-dlc
2026-09-18T23:26:38.448640Z ERR dlcservice[1496]: ERROR dlcservice: [../../../../../tmp/portage/chromeos-base/dlcservice-0.0.1-r1383/work/dlcservice-0.0.1/dlcservice/dlc_service.cc:237] [CoreServicesAlert] Failed to install DLC=nc-ap-dlc
2026-09-18T23:26:38.448848Z INFO dlcservice[1496]: INFO dlcservice: [../../../../../tmp/portage/chromeos-base/dlcservice-0.0.1-r1383/work/dlcservice-0.0.1/dlcservice/metrics.cc:81] InstallResult metric sent:5
2026-09-18T23:26:38.449429Z INFO cras_server[1560]: failed to install nc-ap-dlc: D-Bus failure: Passed unsupported DLC=nc-ap-dlc
2026-09-18T23:26:38.449580Z INFO cras_server[1560]: retrying DLC installation in 120s, order [“nc-ap-dlc”]
2026-09-18T23:26:43.994677Z INFO vm_concierge[4690]: Received request: GetVmInfo
2026-09-18T23:26:43.994688Z ERR vm_concierge[4690]: Requested VM arcvm does not exist
2026-09-18T23:26:44.767371Z INFO root[12764]: fydeos-license-utils get disk /dev/nvme0n1 serial by lsblk
2026-09-18T23:26:44.768948Z INFO root[12765]: fydeos-license-utils get fix id by disk serial
2026-09-18T23:26:53.983207Z INFO vm_concierge[4690]: Received request: GetVmInfo
2026-09-18T23:26:53.983228Z ERR vm_concierge[4690]: Requested VM arcvm does not exist
2026-09-18T23:27:03.988987Z INFO vm_concierge[4690]: Received request: GetVmInfo
2026-09-18T23:27:03.989055Z ERR vm_concierge[4690]: Requested VM arcvm does not exist
- Open the Chromium browser and enter
Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.