Issues with binding device ID to community account

Support & help
1

Hello…

I’ve been struggling lately with the community page. I recently activated my subscription for FydeOs.

According to the instructions, I can bind my device ID to my community account to be able to submit “technical support” tickets.

The problem is, when I click on the profile icon and click “activate patreon” it send me to a 404 page. If I go to the FydeOs account page, and click on subscriptions, it shows that I don’t have any.

Thanks in advance for your help.

2
3

We sent you a private message, please check it.

4

When I click on the “Inbox” under messages. I get:

Oops! That page doesn’t exist or is private.

My Posts also I get the same message.

5

Thank you for the feedback, this is indeed a bug, and we are working on fixing it.

6

Thanks for the help… Any chance that someone can help me with my main issue:
https://community.fydeos.io/t/topic/25507

Thanks

7
8

Hi

I have the same problem as cyberyaga. Paid for a subscription but can’t add it to my fyde account. How to solve this? Don’t wanna loose my subscription info.