Fyde OS 18 stuck on black screen. [RESOLVED]

:pushpin:Question Description

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Please describe the problem you’ve encountered in detail:

  • Description: Incapability to download Fyde OS 18 on a laptop I’ve verified to be 2019 or greater. Upon booting the flash drive in UEFI mode, it gives me a black screen, not even showing the splash screen. Booting into BIOS mode gives the “Wrong EFI Signature” error. 2 Flash drives have been tested, 1 of them a 16GB GPT partitioned version and the other an MBR 128GB. Drives were written with Rufus 4.4

:computer:System & Device Information

  • Hardware & System Configuration: HP Laptop Model 14-cf2111wm, Win 11 on 64gb eRRC.

    • Processor: Intel® Celeron® N4120 (1.1 GHz base frequency, up to 2.6 GHz burst frequency, 4 MB L2 cache, 4 cores) [GEMINI LAKE REFRESH]
    • Graphics Card: * Intel® UHD Graphics 600, Integrated
    • RAM: 8GB (Replaced from Stock 4G)
    • FydeOS Version: 18, Iris (Not installed)
  • Relevant System Logs:

    • Open the Chromium browser and enter /var/log/messages to retrieve logs.
    • Log Details: Incapable of presenting logs due to it being an installation error.

Note: If you’ve lost your FydeOS subscription, please refer to this FAQ for assistance.


Update, Resolved via downgrade to Fyde 17. Fyde 18 appears to be incompatable with my laptop model. If possible, would love a fix for this device in specific, “HP Laptop Model 14-cf2111wm”

How do you Downgrade? I can’t find the FydeOS 17 download link