Microsoft Surface Book 2 touchscreen problem

Support & help
1

Hello everyone!
I found 1 similar problem, but no one answered, so I’m creating a new theme.

There is a Microsoft Surface Book 2, on which I installed FydeOS 19.0 as a second system and had a problem:

The touch screen doesn’t work. When working with the laptop base, the touchpad and keyboard work, but the touchscreen does not. I tried to disconnect the tablet from the base, but the problem did not disappear.

I also tried to install other versions and the problem was even worse:
FydeOS for PC:

  • Modern Intel 19.0. The touch screen, Wi-Fi and Bluetooth doesn’t work.
  • Legacy Intel 19.0. The touch screen, Wi-Fi and Bluetooth doesn’t work.

FydeOS For You:

  • Microsoft Surfece Pro 8. The touch screen doesn’t work. Wi-Fi and Bluetooth are work correctly.
  • Microsoft Surface Pro 7+. The touch screen doesn’t work. Wi-Fi and Bluetooth are work correctly.
  • Microsoft Surface Pro 7. The touch screen doesn’t work. Wi-Fi and Bluetooth are work correctly.

:question: Does anyone have similar problems?

:computer: System & Device Information

  • Model: Microsoft Surface Book 2 (1703)
  • Processor: Intel Core™ i7-8650U
  • Graphics Cards: NVIDIA GeForce GTX 1060 & Intel UHD Graphics 620
  • RAM: 16Gb
  • Wi-Fi adapter: Marvell AVASTAR Wireless-AC Network Controller
2

Surface devices need surface-Linux kernel. So if you are using a surface device without a for you version, just give up. Fydeos for pc won’t work.

3

Thanks for the clarification. As you can see from my post, I tried the Surface versions, but the problem didn’t work out.

Should I just wait for the Microsoft Surface Book 2 version to be released?

As I see from the forum, people have problems with the touchscreen on the Surface too…

4

You should give it up. The team said before no intention to release versions for surface books.

1 Like
5

Thank you a lot!